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What Do the "Approved," "Pending," and "Cancelled" Statuses Mean?
Approved: These rewards can be redeemed on rewards immediately Pending: These rewards need to be verified before you can redeem them. This typically applies to purchases and referrals. Purchase re...
Earning and Redeeming Chive Rewards
How to earn points You earn points for signing up Visiting the site making purchases (purchases must be made every 180 days or points expire) referring friends redeeming points from Chive Trivia ...
Chive Reward Balance and Totals
View my balance View Chive Reward balance by going to the “My Account” tab Why are there two totals on my Account? There are two Chive Reward totals we share with you. TOTAL CHIVE REWARDS-found...
Chive Reward Caveats
A purchase must be made every 180 days to maintain Chive reward balance. Rewards will expire after 180 days from the previous purchase. Rewards cannot be used towards rare metal purchases (coins,...
Why will my discount code not work?
Sometimes a discount cannot be applied. This happens for a number of reasons. Only one discount code can be applied per order. Loyalty Points and discount codes cannot be combined. Use your ...
How do I enter a coupon code?
How to enter a code: 1.) Proceed to checkout. 2.) Enter your discount/coupon code in the field to the right of payment information. See the screenshot below for a visual reference of what the che...
Why does my shipping discount not work?
If you are trying to use a shipping discount code, keep in mind certain items are not eligible for discounted shipping. Shipping discount codes will not work on the following items: -Rare metal a...
VIP Discount Issues
The 10% VIP discount does not work on The Chivery app. You must check out using a computer or using the mobile website for the discount to apply. 10% off discount only applies to non-sale items....
Types of Memberships + Perks
Monthly Membership ($6.99/month) Ad-free access to theCHIVE 10% off regular priced items at The Chivery* Annual Membership ($69.99/year) the BFM coin Ad-free access to theCHIVE 10% off regula...
Men's Sizing
We have found the easiest way to determine your best size is to grab your favorite tee shirt and lay it flat on a table. Take a measuring tape and measure from the left to right chest about an inch...