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  1. Chive Media Group
  2. CHIVE Box Subscription

CHIVE Box Subscription

The Basics

  • What is theCHIVE Box?
  • When will my box be shipped out?
  • How do I pause or cancel my subscription?
  • How do I get my free VIP shipping and 20% off Chivery orders?
  • I am not seeing my 20% VIP discount! Help!
  • What is the 6 and 12 month subscription?
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Shipping

  • How do I update my shipping address?
  • My tracking shows the box was delivered but I never received it. What should I do?
  • Do you allow international orders for theCHIVE Box?

Billing

  • How do I update my payment information?
  • After I sign up, when and how often am I charged?
  • My credit card was charged this month but I didn't get my box. What is going on?
  • Will I be charged taxes or custom fees when signing up for theCHIVE Box?
  • Can I use discount codes with my Chive Box order?

Replacements, Exchanges and Returns

  • Can I return my CHIVE Box for a refund?
  • What if I need a size exchange?
  • I have a missing, damaged, or defective item
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