Oh no! Sometimes a discount cannot be applied. This happens for a number of reasons. Only one discount code can be applied per order, so use the best one! Also, make sure you are using your web browser to access TheChivery.com as certain discounts will not apply on our mobile app. Make sure your discount code is still active, as well. They usually have an expiration date.
If none of these conditions exist and the discount code still will not work, please reach out to our Customer Experience Department at firstname.lastname@example.org. We will be glad to get this figured out!