Sometimes a discount cannot be applied. This happens for a number of reasons.
- Only one discount code can be applied per order. Loyalty Points and discount codes cannot be combined.
- Use your web browser to access TheChivery.com as certain discounts will not apply on our mobile app.
- The product you are purchasing is already on sale
- Your order contains a product ineligible for discount (see below).
- Coupon and discount sites will often give expired or inaccurate discounts. Only use discounts provided from theCHIVERY.
- Make sure your discount code is still active, as well. They usually have an expiration date. Please note: Discount codes will not be honored after expiration. No exceptions.
SOME PRODUCTS ARE INELIGIBLE FOR DISCOUNT:
- RARE METALS AND RARE METAL ACCESSORIES: GOLD BARS, COINS, CHALLENGE COINS, DISPLAY CASES, AAI
- THIRD PARTY VENDOR ITEMS: TIPSY ELVES, B3NTH, SHINESTY, TRUE BRANDS
- PRODUCTS THAT ARE ALREADY ON SALE
- Tie Dye Products
If none of these conditions exist and the discount code still will not work, please reach out to our Customer Experience Department at firstname.lastname@example.org. We will be glad to get this figured out!
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