To return or exchange your item follow these steps:
1.) Go to https://returns.thechivery.com/
2.) Input the email address associated with your order as prompted.
3.) Follow the prompts and fill out the fields of why are you returning your item.
4.) Ship your return to the provided address from your local post office.*
*Unfortunately, we are unable to provide prepaid shipping labels to international at this time. We are working to develop a system where we could provide this courtesy in the future. We apologize for any inconvenience.
- Returns and Exchanges must be processed within 45 days of the receiving the item.
-Coins, Gold bars, Chive Boxes, women's intimates and wall art are non-returnable items.
-Exchanges and refunds will be issued after we receive the original item.
Having trouble? Feel free to reach out to firstname.lastname@example.org . We’re happy to help!