Although we are always striving to provide the best experience possible, mistakes can happen. If you receive your order and there is an issue with one or more of your items, please let us know by reaching out to The Chivery Customer Support as soon as possible. Please be ready to provide us with any pictures of damage or issues, it helps our team know what to improve.
Articles in this section
- Holiday Shipping Cutoffs
- Where is my order?
- Can I add to or change my order?
- Can I change my shipping address once my order is placed?
- How Can I Cancel my Order?
- Can I Pay Over the Phone/Chat?
- Can I Combine Multiple Orders?
- What do I do if my order is lost?
- Something Is Wrong with My Order!
- Shipping to an APO/FPO (Military) address