Don't worry!
The 20% VIP discount does not work on The Chivery app. You must check out using a computer or using the mobile website for the discount to apply.
Also, the 20% off discount only applies to non-sale items.** Make sure the items in your cart are not already discounted!
If you are still not seeing your discount applied and you are signed up for our Chive Box subscription and using your computer or a mobile web browser, reach out to our Customer Care department. We will be glad to help you.
**VIP discounts can not be combined with any other coupon code or offer. If you activate a coupon code at checkout, your VIP discount will no longer apply. This discount does not apply to limited edition coins or rare metal bars. Make sure to choose which discount (code or VIP) offers the best deal when applying discount codes.
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