If you have entered an incorrect shipping address, please contact The Chivery Customer Support as soon as possible. In some cases, we may be able to intercept your order and change your address before your item has shipped. However, we cannot guarantee changes to orders once they have been placed.
Once your order has shipped, we are unable to make any modifications to your order. Please reach out to the carrier or someone at the location where the order is being shipped to arrange pickup or redelivery.