CHIVEbox

Can I sign up for just one box, or just one term?

No. All Subscriptions are auto-renewing.

~Monthly subscriptions auto-renew with a charge of $65.00 each month.

~ 6 month subscriptions auto-renew with a charge of $350.00 every 6 months.

~Yearly subscriptions auto-renew with a charge of $625.00 each year.

Subscription Cancellation Policy

A. Monthly Subscriptions

To cancel your subscription, reach out to help@thechivery.com. A Customer Experience Representative will assist you.

You must cancel your subscription in the first week of the prior month to avoid receiving the next box.

For example: Cancelling September 1st will ensure you are not billed or receive the October box. Canceling after September 7th would mean your last box would be the October box.

• Monthly subscribers may opt to pause their subscriptions for ONE month. Pausing allows customers to still enjoy the perks of 20% off purchases at the Chivery and ad-free viewing on the CHIVE while not being billed for or receiving a box for a month***.

***PLEASE NOTE: SUBSCRIPTION WILL AUTOMATICALLY RESUME UPON END OF PAUSE

B. 6 month and 12 month subscriptions

To cancel, please send your request to help@thechivery.com within the first month of your subscription. After the first month, subscriptions cannot be cancelled but they can be set to expire.
To opt out of auto-renewal, contact help@thechivery.com and we will assist you. You will receive the remaining boxes for your term.

Can I return my box for a refund?

Boxes are non-returnable and non-refundable, per terms and conditions. However, if there is something broken, wrong, or missing in your box, contact help@thechivery.com and we will remedy the situation with either a replacement or a refund of the cost of the item. 

Subscription Perks

• 20% off on purchases at the Chivery (excluding gold bars, gold bar case, and rare coins)
• ad-free viewing on iCHIVE
• VIP free shipping (excluding rare metal and taxes/duty fees exacted by state or province)
• Challenge coin delivered with your first box!       

*If you cancel then resubscribe, you will not be eligible to receive another coin